LDN London Family Survey
Thank you for taking part in our survey!
We want to hear your honest thoughts and feedback about the care and support we provide.
The survey takes about 5 minutes to complete and includes 15 questions where you can share your feedback. For each question, please select the option that best reflects your feelings about the statement. There is also a comment box after each question if you would like to share why you chose your answer. If there is a question you would prefer not to answer or if a question is not relevant, please click NEXT to skip to the next question.
If you would like to speak to a member of our team, you can leave your contact details and a message at the end.
We really appreciate your time and feedback... It truly makes a difference!
This survey is conducted in partnership with Care Research, an independent research group.
If you have any questions or issues with the survey, please email research@careresearch.co.uk
Which service supports your relative?
Staff always treat me / my relative with dignity and respect…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My relative's support is delivered in a way that suits them and meets their needs…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My relative is safe…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
There are enough staff to support my relative…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I know / My relative knows how to raise safeguarding concerns…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service has an open and honest culture around safety…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My relative is given the correct medicines, on time…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My relative's needs are assessed effectively and support plans are kept up to date…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Staff work well together to support my relative…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My relative is supported to manage their health and wellbeing and make healthy choices…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service works together with other healthcare services effectively…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am / My relative is provided information in ways I / they understand…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I know / My relative knows how to give feedback and share complaints…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My relative gets the care and support they need, when they need it…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My relative is supported to do things in their local community…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
If you would like to discuss anything further with a member of the team, please leave a comment and your contact details below...
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