Estuary Gardens Resident Survey
Thank you for taking part in our survey!
We want to hear your honest thoughts and feedback about the care and support we provide.
The survey takes about 5 minutes to complete and includes 16 questions where you can share your feedback. For each question, please select the option that best reflects your feelings about the statement. There is also a comment box after each question if you’d like to share why you chose your answer. If there is a question you’d prefer not to answer or if a question is not relevant, please click NEXT to skip to the next question.
If you'd like to speak to a member of our team, you can leave your contact details and a message at the end.
We appreciate your time and feedback - it truly makes a difference!
This survey is conducted in partnership with Care Research, an independent research group.
If you experience any technical issues, please email research@careresearch.co.uk.
Staff always treat me with kindness and compassion…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am supported to be independent and make my own choices…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Staff understand my needs and respond quickly…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am involved and consulted in decisions around managing risk…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Staff are competent and keep me safe…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I know what to do and who to contact if I have safety concerns…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The home and equipment is always kept clean...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My care enables me to live how I want to…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The care I receive has a positive impact upon my life and care quality continues to improve…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Staff ask for my consent when providing care and ensure I understand the care being delivered…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My care works for me and meets my needs and my wishes…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am listened to and can give feedback about my care…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am treated fairly. If I reported discrimination the home would respond appropriately…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am supported to plan for the future in a way that feels right for me…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The home works well with other organisations to deliver my care…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
On a scale of 0 - 10, how likely are you to recommend Crystal Care Homes to others?
If you'd like to discuss anything further with a member of the team, please leave a comment and your contact details below...
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