Risedale Nursing Homes - Family Survey
Thank you for taking part in our survey!
We want to hear your honest thoughts and feedback about the care and support we provide.
The survey takes about 10 minutes to complete and includes 18 questions where you can share your feedback. For each question, please select the option that best reflects your feelings about the statement. There is also a comment box after each question if you would like to share why you chose your answer. If there is a question you would prefer not to answer or if a question is not relevant, please click NEXT to skip to the next question.
If you would like to speak to a member of our team, you can leave your contact details and a message at the end.
We appreciate your time and feedback - it truly makes a difference!
This survey is conducted in partnership with Care Research, an independent research group.
If you experience any technical issues, please email research@careresearch.co.uk.
Which home does your relative live in?
Which unit does your relative reside on?
Which unit does your relative reside on?
Which unit does your relative reside on?
Which unit does your relative reside on?
Staff always treat me / my relative with kindness and compassion…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative is supported to be independent and make their own choices…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
Staff are competent and keep my relative safe…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
I know / My relative knows how to raise safeguarding concerns…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative is given the correct medicines, on time…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative is safe…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
The home and equipment is always kept clean...
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative's needs are assessed effectively and care plans are kept up to date…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative's care enables them to live how they want to…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
Staff ask for my / my relative's consent when providing care and ensure I / my relative understands the care being delivered…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative is supported to manage their health and wellbeing and make healthy choices…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
The care my relative receives has a positive impact upon their life and care quality continues to improve…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative gets the care and support they need, when they need it…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative's care works for them and meets their needs and their wishes…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
I am / My relative is listened to and can give feedback about the care…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative is treated fairly. If I or my relative reported discrimination the home would respond appropriately…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
The home works together with other healthcare services effectively…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
My relative is supported to do things in their local community…
| Strongly Disagree (1 star) | Disagree (2 stars) | Agree (3 stars) | Strongly Agree (4 stars) |
If you would like to discuss anything further with a member of the team, please leave a comment and your contact details below...
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