Richard House Hospice at Home Staff Survey
Thank you for taking the time to complete our survey!
We want to hear your honest thoughts and feedback about the service, the support you receive, and your working environment.
The survey takes about 10 minutes to complete and includes 21 questions where you can share your feedback. For each question, select the option that best reflects your feelings about the statement. There is also a comment box after each question if you’d like to share why you chose your answer. If there is a question you’d prefer not to answer or if a question is not relevant, please click NEXT to skip to the next question.
If you'd like a member of the team to contact you, you can leave your details at the end of the survey.
Thank you for sharing your feedback - it’s invaluable to us!
This survey is conducted in partnership with Care Research, an independent research group.
If you experience any technical issues, please email research@careresearch.co.uk.
What is your role?
The service provides person-centred care to all clients…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Clients and family members are listened to and involved in decisions around support provision…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
We have been trained and are supported to deliver information in ways that suit people's communication preferences...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Support is delivered fairly to everyone...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
People receiving support are encouraged and supported to make plans for the future...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service encourages people receiving support to live a healthier life…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Staff work well together and are supportive when issues arise between staff…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Support is evidence based and works around client's needs and wishes...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service cares about my wellbeing and supports me so I can do my job well…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
We are able to listen and respond quickly 'in the moment' to client's support needs...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service is able to provide continuity of support for people…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service has an open culture, investigates incidents and learns from mistakes…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Processes for providing clients their medicines are effective. Clients get the correct medicines on time…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service and equipment are kept clean…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Service leaders understand care delivery and have the skills, knowledge and integrity to lead effectively…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service focuses on continuous improvement and learning. I feel confident my ideas for improving support would be listened to…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
We have an inclusive culture that values diversity…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service has a clear vision and strategy, and a positive culture…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
We are able to support clients to do things in their local community...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
There are clear roles and responsibilities within the organisation and clear systems of accountability...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service makes a conscious effort to reduce negative impacts on the environment...
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
If you'd like to discuss anything further with a member of the team, please leave a comment and your contact details below...
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