Richard House Hospice at Home Family Survey
Thank you for taking part in our survey!
We want to hear your honest thoughts and feedback about the care and support we provide.
The survey takes about 5 minutes to complete and includes 15 questions where you can share your feedback. For each question, please select the option that best reflects your feelings about the statement. There is also a comment box after each question if you’d like to share why you chose your answer. If there is a question you’d prefer not to answer or if a question is not relevant, please click NEXT to skip to the next question.
If you'd like to speak to a member of our team, you can leave your contact details and a message at the end.
We appreciate your time and feedback - it truly makes a difference!
This survey is conducted in partnership with Care Research, an independent research group.
If you experience any technical issues, please email research@careresearch.co.uk.
My baby's, child's or young person's support works for them and meets their needs and their wishes…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am / My baby, child or young person is listened to and can give feedback about the support…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I am / My baby, child or young person is provided information in ways I / they understand…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My baby, child or young person is given the correct medicines, on time…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service and equipment is always kept clean…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service works well with other organisations to deliver my baby's, child's or young person's support…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I know / My baby, child or young person knows what to do and who to contact if there are safety concerns…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My baby, child or young person is supported to manage their health and wellbeing and make healthy choices…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My baby's, child's or young person's support enables them to live how they want…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Staff ask for my / my baby's, child's or young person's consent when providing support and ensure I / my baby, child or young person understands the support being delivered…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My baby, child or young person is supported to do things in their local community…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
My baby, child or young person gets the care and support they need, when they need it…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
Staff work well together to support my baby, child or young person…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
I know / My baby, child or young person knows how to raise safeguarding concerns…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
The service has an open and honest culture around safety…
| Strongly Disagree (1 star) |
Disagree (2 stars) |
Agree (3 stars) |
Strongly Agree (4 stars) |
If you'd like to discuss anything further with a member of the team, please leave a comment and your contact details below...
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Please click the submit button to send your feedback.
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