Crystal Care Homes - Resident Survey
Thank you for taking part in our survey!
We want to hear your honest thoughts and feedback about the care and support we provide.
The survey takes about 5 minutes to complete and includes 16 questions where you can share your feedback. For each question, please select the option that best reflects your feelings about the statement. There is also a comment box after each question if you’d like to share why you chose your answer. If there is a question you’d prefer not to answer or if a question is not relevant, please click NEXT to skip to the next question.
If you'd like to speak to a member of our team, you can leave your contact details and a message at the end.
We appreciate your time and feedback - it truly makes a difference!
This survey is conducted in partnership with Care Research, an independent research group.
If you experience any technical issues, please email research@careresearch.co.uk.
Which home do you live in?
Staff are kind…

I can make choices about my care…

If I need help, staff help me quickly…

I am involved in decisions about risk…

Staff are good at caring for me…

I know who to speak to if I feel unsafe…

The home and equipment is kept clean…

My care helps me live the way I want…

My care makes my life better…

Staff explain and ask before helping me…

My care works for me…

I am listened to…

I am treated fairly…

I make plans for the future…

The home works well with other organisations…

On a scale of 0 - 10, how likely are you to recommend Crystal Care Homes to others?
If you'd like to discuss anything further with a member of the team, please leave a comment and your contact details below...
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Please click the submit button to send your feedback.
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